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Showing posts from April, 2011

CRM 2011 Outlook Client: "An error occurred when verifying security for the message"

Installed the CRM 2011 Outlook Client today for a customer who had an on-premise installation of the CRM server. Installation went very smoothly (just click "next" a few times), but configuration was another story. At the configuration step where you need to fill in the CRM URL, you can test the connection and there I received an error saying that the CRM server wasn't accessible. I was sure I filled in the correct URL and that I was configuring with the correct user account as I copy/pasted it in a web browser and there it worked just fine. So I looked up the log file of the configuration (C:\Users\user\AppData\Local\Microsoft\MSCRM\Logs\Crm50ClientConfig.txt) and found the following error message in the file: "System.ServiceModel.FaultException: an error occurred when verifying security for the message" After some research I found out this was due to the fact that the CRM server's operating system time wasn't the same as the time settings on th...